Terms & Conditions

1. About Us

These Terms & Conditions govern the use of this website and the pest control services provided by Delhi Pest Care Services.

Business Name: Delhi Pest Care Services
Phone: +91 8800557575
Email: delhipestcontrol21@gmail.com
Address: Ground Floor, House No - 144, Block B, Street No-15, Khajoori Kahs, North East Delhi - 110094

2. Acceptance of Terms

By using this website, submitting an enquiry form, requesting a callback, or booking a service, you agree to these Terms & Conditions. If you do not agree, please do not use this website or book a service through it.

3. Nature of Services

We provide inspection-based pest control and related support services for residential, commercial, and institutional properties, subject to service availability, site condition, and operational feasibility.

Services may include, where applicable, termite control, cockroach control, bed bug control, rodent control, bird control, general pest control, and related inspection or preventive support.

4. Inspection and Service Scope

Service recommendations are based on the information provided by the customer and, where required, on-site inspection. The final treatment method, service scope, timeline, and applicable charges may vary depending on infestation severity, property size, access conditions, and treatment requirements.

Any estimate shared before inspection is indicative only unless specifically confirmed in writing.

5. Booking and Confirmation

Submitting a form or contacting us through the website does not automatically confirm a booking. A booking is considered confirmed only after our team acknowledges the request and agrees on the service date, time, and scope.

6. Pricing and Payments

Pricing depends on the type of pest issue, property size, treatment method, material usage, and service frequency. Final charges will be communicated before service confirmation or at the inspection stage, as applicable.

Unless expressly stated, prices shown on the website are for general guidance only and may not apply to every property.

Payment terms, including any advance payment requirement, will be shared at the time of booking confirmation.

7. Customer Responsibilities

Customers agree to:

• Provide accurate contact, address, and service-related information.
• Ensure safe and reasonable access to the treatment area.
• Follow any pre-service or post-service instructions shared by our team.
• Inform us in advance about pets, children, elderly occupants, allergies, or special site conditions where relevant.

8. Service Limitations

Pest control results can vary depending on property condition, sanitation practices, structural gaps, neighbouring infestation sources, moisture issues, weather, and customer compliance with after-service guidance.

We do not make misleading or unrealistic guarantees. Any service warranty, revisit support, or follow-up terms will apply only if clearly communicated for that specific booking.

9. Cancellations and Rescheduling

Customers should inform us as early as possible if they wish to cancel or reschedule a confirmed booking. We reserve the right to reschedule service due to operational issues, technician availability, safety concerns, weather conditions, or restricted access at the service location.

10. Safety and Usage

Customers must follow all safety instructions provided by our team before, during, and after treatment. Re-entry timelines, cleaning instructions, and occupancy guidance may vary depending on the service type and treatment method used.

11. Website Content

The content on this website is for general informational purposes. While we aim to keep the information accurate and up to date, we do not guarantee that all content is complete, error-free, or suitable for every situation.

12. Intellectual Property

All website text, branding, graphics, layout, and other content are owned by or licensed to Delhi Pest Care Services, unless otherwise stated. Unauthorised copying, reproduction, or commercial use is not permitted.

13. Limitation of Liability

To the maximum extent permitted by law, Delhi Pest Care Services shall not be liable for indirect, incidental, or consequential loss arising from website use, delayed scheduling, inaccessible premises, customer non-compliance, or factors outside our reasonable control.

14. Third-Party Tools and Links

This website may use third-party services or links for maps, analytics, advertising measurement, or communication tools. Their use may be subject to separate third-party terms and privacy practices.

15. Privacy

Personal information submitted through this website will be handled in accordance with our Privacy Policy. Please ensure your Privacy Policy page is published and linked in the footer.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in New Delhi, unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version published on this page will apply from the date of posting.

18. Contact

For any questions about these Terms & Conditions, please contact:
Delhi Pest Care Services
Phone: +91 8800557575
Email: delhipestcontrol21@gmail.com